Norwich City Council - Property Information Point

 
Accredited Property Search
 
 
Housing advice
 

Housing advice

If you need advice on your current housing situation you should contact your local authority and they should be able to do the following:

Advice and assistance when your landlord ends the tenancy 
  • Free specialist advice and assistance on matters relating to housing for private tenants threatened with eviction
  • Stop people becoming homeless
  • Negotiate with landlords to extend tenancies and pay off arrears
  • Give legal advice on tenancy rights
  • Advice on recovery of damage deposits
  • Use various financial schemes to provide housing solutions
  • Explain and refer to various schemes that we work with to provide housing solutions
  • Work closely with support agencies and make referrals
  • Explain possession proceedings and remedies
  • Illegal eviction
  • Refer to private sector housing if there are issues of disrepair
Advice and assistance for people who are looking for somewhere to live:
  • Housing options advice
  • Tenancy payment signing scheme
  • Homeless prevention fund
  • Sanctuary scheme – for victims of domestic violence or hate crime
  • Supported lodging scheme
  • In-house dispute resolution service - mediation
  • Private sector leasing scheme
  • Referrals to hostels
Receiving accurate advice:
  • All our advisers are  trained in housing law
  • We have a comprehensive legal library
  • We have access to expert legal advice
  • Our letters will be written in an easy to understand and non-legal language

Contact us to find out more

Just select Housing Advisor from the drop down list within the ‘subject’ heading and we will assist you as best we can.

 
 
 
 

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